Features | Effortless Rent Collection

Effortless Rent Collection

Simplify your rent collection with multiple payment options and automatic reminders for both tenants and landlords.

Multiple Payment Methods

Multiple Payment Methods

Offer various payment options to accommodate tenant preferences and ensure timely rent collection.

Automated Rent Reminders

Automated Rent Reminders

Send automatic notifications to tenants about upcoming and overdue rent payments.

Payment Tracking

Payment Tracking

Monitor all rent payments and maintain a detailed transaction history for accounting purposes.

Late Fee Management

Late Fee Management

Automatically calculate and apply late fees according to lease terms.

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Common Questions

Frequently Asked Questions

Find answers to common questions about Mirana Property Management.

How does the resident portal work?

Each landlord receives their own dedicated portal through a custom subdomain (e.g., yourcompany.miranapm.com). Through this portal, residents can:

  • Pay rent online using their preferred payment method
  • Submit and track maintenance requests with photos
  • Access important documents and lease agreements
  • Communicate directly with property management
  • Set up automatic payments and reminders

What payment methods are supported?

Mirana Property Management integrates with Chapa, Ethiopia's leading payment platform:

Chapa

Ethiopia's Premier Payment Gateway

Accept payments via telebirr, CBE Birr, bank transfers, and more

Is Mirana Property Management cloud-based?

Yes, Mirana Property Management is fully cloud-based, allowing you to:

  • Access your property management dashboard from anywhere with an internet connection
  • Use the platform on any device - desktop, tablet, or mobile
  • Never worry about software updates or backups
  • Benefit from enterprise-grade security and protection

All data is securely stored and backed up in the cloud, following industry best practices for security and reliability.

How secure is my data on the platform?

Security is our top priority at Mirana. We implement multiple layers of protection:

  • Bank-level encryption - All data is encrypted in transit and at rest
  • Secure payment processing - We use PCI-compliant payment providers
  • Regular security audits - We conduct regular penetration testing
  • Data protection - We follow global data protection regulations
  • Access controls - Role-based permissions system to protect sensitive data

Your data and your tenants' information remains private and secure at all times.

Can I manage both residential and commercial properties?

Absolutely! Mirana Property Management is designed to handle various property types, including:

Residential homes
Apartment buildings
Commercial properties
Condo associations

You can customize settings for each property type to meet specific management requirements, making Mirana ideal for diverse property portfolios.

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